Frequently Asked Questions

Find answers to common questions about our VIN decoding and vehicle history services.

A VIN (Vehicle Identification Number) is a unique 17-character code that identifies every vehicle. It contains important information about the vehicle's manufacturer, model, year, engine type, and more. VIN decoding helps you verify vehicle authenticity, check history, and make informed purchasing decisions.

CarAudit365 supports vehicles from North America, Europe, and Asia. Our database includes cars, trucks, motorcycles, and commercial vehicles from major manufacturers worldwide. We use multiple API sources to provide comprehensive coverage.

After entering a valid VIN number and clicking "Decode VIN", you'll see the vehicle information displayed. Click the "Generate PDF Report" button to download a comprehensive PDF report with all the decoded information, specifications, and analysis.

Yes, we take data security seriously. All VIN lookups are processed securely, and we don't store personal information. Our platform uses industry-standard encryption and security measures to protect your privacy.

VIN decoding is typically instant! Once you enter a valid 17-character VIN and click "Decode VIN", the results are displayed within seconds. Our system uses real-time API connections to provide immediate results.

If you encounter an error, please check that:
  • The VIN is exactly 17 characters long
  • You've entered all characters correctly (no O's or I's in VINs)
  • The vehicle is from a supported region
If problems persist, please contact our support team for assistance.

We're excited to announce that the CarAudit365 mobile app will be available soon on the Google Play Store! The app will provide all the same features as our web platform with a mobile-optimized experience.

You can reach our support team through:

Still have questions?

Our support team is here to help you with any questions about VIN decoding or vehicle reports.

Contact Support